Terms and Conditions
Welcome to Aquapet! By using our website aquapet.co.ke and purchasing our products, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. Acceptance of Terms
By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our website.
2. Changes to Terms
We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website after changes indicates your acceptance of the new terms.
3. Products and Services
Aquapet offers a variety of pet products and services. We strive to ensure that all product descriptions, images, and pricing are accurate; however, we do not guarantee that information is error-free. We reserve the right to modify product offerings and prices without prior notice.
4. Orders and Payments
When you place an order through our website, you agree to provide accurate and complete information. All payments must be made in full at the time of ordering. We accept various payment methods, which will be specified at checkout.
5. Shipping and Delivery
We aim to process and dispatch orders as quickly as possible. Delivery times may vary based on your location and the chosen shipping method. Aquapet is not responsible for delays caused by external couriers or unforeseen circumstances.
6. Returns and Refunds
If you are not satisfied with your purchase, please refer to our Returns Policy, available on our website. Items can be returned within 15 days of receipt, provided they are unopened and in their original packaging.
7. Customer Responsibilities
You are responsible for ensuring that any information you provide to us is accurate. You must also keep your account login details confidential and notify us immediately of any unauthorized use of your account.
8. Intellectual Property
All content on our website, including text, images, and logos, is owned by Aquapet or licensed to us. You may not reproduce, distribute, or use any content from our website without written permission from us.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the UK courts.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: sales.kijabe@aquapet.or.ke
Phone: +254 (0) 717859249
